Privacy Policy
Effective Date: September 16, 2026
ScaleBridge (“ScaleBridge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule a call, or otherwise interact with our services.
1. INFORMATION WE COLLECT
Information You Provide
We may collect information you provide directly to us, including:
Contact Information: Name, email address, phone number, company name, and business address.
Business Information: Company size, service area, lead volume, marketing needs, business type, and other business-related information.
Inquiry Information: Information provided when completing a survey, requesting information, scheduling a call, or communicating with us.
Payment Information: Billing and payment information when applicable. Payments may be processed through third-party payment providers.
Information Collected Automatically
When you use our website, we may automatically collect:
Usage Information: Pages viewed, links clicked, referring pages, and website interactions.
Device Information: IP address, browser type, operating system, device identifiers, and similar technical information.
Cookies and Tracking Technologies: Cookies, pixels, web beacons, and similar technologies used for analytics, advertising, attribution, and website functionality.
Information From Third Parties
We may receive information from advertising platforms, analytics providers, CRM and technology providers, business partners, and publicly available business sources.
2. HOW WE USE INFORMATION
We may use information to:
Provide, operate, and improve our services.
Respond to inquiries and communicate with prospective and existing clients.
Schedule and manage appointments.
Evaluate whether our services are appropriate for a prospective client.
Deliver lead-generation and marketing services.
Measure advertising and campaign performance.
Improve our website, marketing, and customer experience.
Process transactions and administer client relationships.
Detect fraud, abuse, and security threats.
Comply with applicable laws and enforce our agreements.
3. BUSINESS COMMUNICATIONS
When you provide your contact information to ScaleBridge, we may use that information to respond to your inquiry, provide requested information, manage appointments, and communicate with you regarding our services.
Communications may occur by email, telephone, or SMS/text message where appropriate and permitted by applicable law.
You may opt out of marketing communications at any time by following the instructions provided in the communication or contacting us at [email protected].
4. HOW WE SHARE INFORMATION
We may disclose information to:
Service Providers: Vendors that provide CRM, hosting, analytics, advertising, communications, payment processing, security, and other services on our behalf.
Business Partners: When reasonably necessary to provide services requested by our clients or operate our business.
Legal and Regulatory Authorities: When required by law, legal process, or reasonably necessary to protect our rights or the rights of others.
Business Successors: In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.
Other Parties With Your Consent: When you authorize or direct us to disclose information.
We do not disclose personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.
5. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, pixels, and similar technologies for website functionality, analytics, advertising, attribution, performance measurement, and remembering user preferences.
Third-party advertising and analytics providers may also collect information through technologies used on our website.
You may control certain cookies through your browser settings or other available privacy controls. Disabling certain technologies may affect website functionality.
6. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. DATA RETENTION
We retain information for as long as reasonably necessary to provide our services, maintain appropriate business and legal records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.
Information that is no longer required may be deleted, anonymized, or otherwise disposed of in accordance with our practices and applicable law.
8. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights concerning your personal information, including rights to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Obtain a copy of certain information.
Opt out of certain marketing communications.
Exercise other privacy rights provided by applicable law.
Certain rights may be subject to exceptions and identity-verification requirements.
To submit a privacy request, contact [email protected].
9. U.S. STATE PRIVIVACY RIGHTS
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Depending on the applicable law and our activities, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses of personal information.
We will process qualifying requests in accordance with applicable law.
To submit a request, contact [email protected].
10. CHILDREN'S PRIVACY
Our services are intended for businesses and business professionals and are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children through our business services.
11. INTERNATIONAL USERS
ScaleBridge operates from the United States. Information collected through our services may be processed and stored in the United States or other jurisdictions in which our service providers operate.
Where required, we use appropriate mechanisms for international transfers of personal information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
When changes are made, we will update the Effective Date above and provide additional notice where required by applicable law.
13. CONTACT US
For questions regarding this Privacy Policy or our privacy practices, contact:
ScaleBridge
Email: [email protected]
Website: scalebridgehq.com